Track Your Order

We know you and your pup can't wait to get started! Here's everything you need to know about tracking your OurCares order.

📧 Step 1: Check Your Email

Within 24–48 hours of placing your order, you'll receive a shipping confirmation email containing your unique tracking number and a direct tracking link. Just click the link to see real-time updates on your delivery — no extra steps needed.

🔍 Step 2: Track Your Package

You can use your tracking number in two easy ways:

  • Click the link in your shipping confirmation email to go directly to your tracking page.
  • Visit the carrier's website and enter your tracking number manually to see the latest status.

🚚 Our Shipping Carriers

We ship via trusted US carriers. You can track your package directly on their websites:

USPS   |   UPS   |   FedEx

⏱️ Estimated Delivery Times

Most orders are processed and shipped within 24–48 hours of purchase. Once shipped, standard delivery typically takes 3–5 business days.

📬 Can't Find Your Tracking Number?

No worries — it happens! Here are a few things to try:

  • Check your spam, junk, or promotions folder.
  • Search your inbox for emails from OurCares or ourcaresus.com.
  • Make sure the email address on your order is correct.

If you still can't locate your tracking information, our team is happy to help. Reach out to us at wurmcubr@gmail.com and we'll track it down for you right away!

Why Trust Our Cares?

At Our Cares, we believe your pet deserves only the best. Every product is manufactured to the highest standards — so you can feel confident about what you're giving your dog.

Made in USA

Proudly Crafted in USA 🇺🇸

From sourcing to manufacturing, we support local quality. Crafted in FDA-registered facilities to ensure premium standards for your pet.

Vet Formulated

Vet Formulated, Expert Approved

Our supplements are not just mixed; they are science-backed formulas developed in collaboration with pet nutritionists and DVMs.

Lab Tested

Purity Checked by Experts

We test every batch for heavy metals, potency, and safety at certified third-party labs. We never skip a step.

Non-GMO

Real Ingredients, Real Results

We use natural, non-GMO ingredients free from artificial flavors, colors, or harmful preservatives. Nothing but the best for your Bestie.

Happiness Guarantee

Our Happiness Guarantee

Love it, or get your money back. We are so confident in our wellness solutions that we offer a hassle-free 30-day trial.